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Current Opportunities

We're looking for an ambitious Client Services Project Manager!

Position Title: Client Services Project Manager 
Location: Whitby, ON
Position Type: Full-time
Date Posted: March 16, 2018


MobileXCo is well-established, fast-growing Whitby-based startup made up of a team of experienced marketing, technology, and agency people. We provide B2C marketers with end-to-end campaign creation and management solutions and real-time, line-of-sight to the performance of their consumer-facing experiences via our campaign reporting and management application, Tether™.

We have an immediate opening for an energetic, hyper-organized and enthusiastic Client Services Project Manager.

The Client Services Project Manager is a mid-level position that supports our client services and production teams. In this role, you will be expected to lead day-to-day project delivery, as well as manage client service responsibilities with our core group of agency partners.


  • Establish and maintain a positive and effective relationship with our clients, employing active listening and demonstrating empathy to ensure our client’s expectation are met.
  • Enter new projects into our project management software application and prepare projects for delivery by our production team.
  • Create a detailed work plan that identifies and sequences the tasks that need to be successfully completed by our internal production team and external vendors for on-time project delivery.
  • Monitor the status and progress of each project to ensure they are completed on time.
  • Identify potential issues and sources of delay and/or complications related to project delivery; Proactively devise a plan for managing these issues and documenting resulting changes to scope, delivery timing and/or budget.
  • Hold ongoing status meetings with the production and client services teams to discuss production schedule and any issues or questions that need to be addressed. 
  • Once a project is completed, review it to ensure that it meets our internal expectations and client’s expectations and then send the project to our client for review.
  • Read and interpret client requests and translate them into clear direction for the production team.


  • 2-5+ years project management and/or coordinator experience.
  • Strong project management skills and demonstrable organizational abilities.
  • General knowledge of project management and/or communication tools (i.e. Hubspot, Slack, Trello,
  • Marketing communications and/or promotion agency experience is preferred.
  • The ability to organize yourself and others in a deadline-driven, dynamic environment.
  • Detail-oriented and ‘take ownership’ attitude.

This is a unique opportunity to work in a rapidly growing, fast-paced startup environment with a seasoned management team. We offer a casual work environment with our head office located in downtown Whitby, Ontario.

If you are highly motivated and looking to take on new challenges, then we would like to hear from you!

To apply, submit a resume and cover letter to Peter Pinfold,
Include the subject line: Client Services Project Manager 

Printable Version: MobileXCo Client Services Project Manager Job Description  - PDF


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