MobileXCo Privacy Policy

Please read this agreement carefully before accessing this website. By accessing or using the site, you agree to be bound by this agreement.

At MobileXCo we respect and take steps to protect your privacy. We strive to make our site a safe environment for everyone who visits and uses MobileXCo services. We are committed to providing you with the best possible online service and experience as well as the best products and services.

The purpose of this policy statement is to fully share with you:

  1. What information we collect from you and how we use it
  2. With whom we share the information
  3. How you can change the information that we collect or with whom we share it
  4. How we safeguard the information collected

This policy addresses our practices with respect to our website, but does not address the practices of any website we link to (including the merchants and content providers we link to).

We may update this Privacy Policy from time to time. When we do, MobileXCo will update the privacy policy on this site. MobileXCo will notify you by email of changes to this policy that will affect information collected from you in the future. In certain circumstances, however, MobileXCo will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

The Information That We Collect

You provide certain information to us by entering it onto our site or replying to our text messaging service, which may include, but not be limited to, the following: name, mailing address & postal code, email address, telephone number, age, gender and credit card number.  We may also automatically collect information from you, including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type, operating system and platform, and International Mobile Station Equipment Identity (IMEI) of your mobile device. We also receive information from you when, through the use of cookies, you interact with our website. For example, when you conduct a search or make a selection, we collect this information. MobileXCo does not intentionally collect information from persons under the age of majority in your jurisdiction. This website is not directed at nor targeted to children under the age of majority. MobileXCo does not knowingly solicit personal data from or market to children under the age of majority. If you are under the age of majority, do not provide us with any personal information without the consent of a parent or guardian.

How We Use Information Collected

We use information which you provided to us to service your account. We may also use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We do this in an attempt to improve our site and better tailor it to meet our users' needs. We use your phone number and/or email address to contact you regarding administrative notices, for assisting you with customer service items, or for providing you with news from time to time, if you have opted in to receive marketing communications and news from MobileXCo. In such cases you can opt out of future messages or alerts by texting STOP to 81818. Information on how to opt out is included in these emails or by texting HELP to 81818. We share web site usage information about visitors to our web site, who have received a targeted promotional campaign, with trusted third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. MobileXCo will only provide those third-parties the personal information they need for the purposes identified herein, and we will endeavour to limit their rights to use and further disclose your personal information as appropriate through contract.

Disclosure of Your Information

We do not sell or rent any personally identifiable information about you to any third party. We do aggregate information and disclose such non-personally identifiable information in aggregate to advertisers for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. MobileXCo offers features on our site which require that we provide some of your information to the third party offering such services. In addition, we must comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally-identifiable information. It may also be necessary to disclose your personally-identifiable information in order to protect the services, products or rights of MobileXCo, including but not limited to the security or integrity of MobileXCo's intellectual property.

Reviewing/Changing Your Information

You have the right to request a copy of the personal information in your file and to receive an account of our uses of such information, if you so request by calling 1-800-356-2668 or, writing to If we are not able to provide access to some aspect of your personal information, we will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or solicitor-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

How We Safeguard the Information Collected

Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems. This will not be done for commercial purposes or gain for MobileXCo as such. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL encryption technology to protect the transfer of your information, where appropriate. Your information may be stored and processed in Canada and/or the United States of America, or in any other country in which MobileXCo or its affiliates, subsidiaries or agents maintain facilities. By using MobileXCo, you consent to any such transfer of information outside of your country. After your account becomes inactive (that is, if you request to be removed from our database), MobileXCo will keep your personal information in its archives for the purpose of reactivating your account at a later date, should you so choose to do so. Your information will then be used to prove MobileXCo is in compliance with any applicable law. If you have further questions about our privacy policy or its implementation, please use Contact Us from the website navigation menu, by email at or by phone at 1-800-356-2668 You acknowledge that acceptance of this privacy policy is a condition to your use of our services and you agree to be bound by all of its terms and conditions.


There is an inherent risk that any communication, whether by email, fax, telephone, or post, can be intercepted by third parties. We do not accept any liability for external compromise of security and/or confidentiality in relation to transmissions sent by any of these media. MobileXCo is not responsible for the content of any websites that link to this one. A link to this site from another website does not imply that MobileXCo endorses the contents of such websites or accepts the endorsements contained on such websites, or accepts any responsibility for the content or use of such other websites. This site may contain links to websites owned or operated by parties other than MobileXCo. Such links are provided for your reference only, we do not control outside sites and are not responsible for their content nor their conformity to applicable laws. Our inclusion of any links to an outside website does not imply any endorsement of the material on that site.

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